After reading Dan Pink’s chapter on Empathy, I was especially intrigued by the practical application of empathy on everyday life. Empathy is important in the business world for example because it allows a person to connect with an employee or co-worker on a personal level. This personal connection yields a tighter relationship between two people. In business, as we know, personal relationships with an abundance of people can be the determinant of success.
Additionally, I found it interesting that something as simple as the incorporation of empathy into nursing has the ability to be the difference between life and death. Hacking into a person’s current emotional state and being able to fully understand the “why” behind its composition is essential to a successful nurse. However, empathy comes in handy in other areas of life as well, including being able to help out a friend during a rough time. The best advice you can give a friend often arises when you attempt to put yourself in their shoes and think “what would I do?”
As I finished up the chapter and came to the exercises, I had an easy time choosing which one to perform this time around. I picked the first exercise as I was curious as to how empathetic I was and how well I could decipher a fake smile from a real one. I performed the smile exercise first. I scored 14 out of 20 correct. Not horrible but not fantastic. I tried to pay attention to the rise in cheek bones and contraction of the eyes to indicate a real smile. It worked most of the time. Next up was the Empathy Quotient. Surprisingly, I scored the exact average for a male: 42. I expected to be a little above average, but I suppose empathy is an area that I could always improve on.
Finally, I performed the Mind in the Eyes Test. I scored a 31, plenty satisfying. It said if I scored over 30, I am “very accurate at decoding a person’s facial facial expression around their eyes.” This is a skill I am grateful to have as it will definitely come in handy throughout life. Being able to read a person’s emotions based off a facial expression allows accommodation without having to directly inquire about a person’s emotions.